Volixta Support
Powerful Customer Support. Fully in Your Control.
Manage support tickets, assist customers, and organize conversations directly from WordPress. Volixta Support combines a professional helpdesk, private customer portal, and flexible support plans in one self-hosted solution.
Why Choose Volixta Support?
Complete Helpdesk
Manage tickets, priorities, and customer conversations from one intuitive workspace.
Customer Portal
Let customers submit tickets, track requests, and manage support access.
Free & Paid Plans
Offer free or paid support plans with ticket limits, renewals, and WooCommerce integration.
Your Data. Your Control.
Keep customer conversations and support data securely within WordPress.
Everything You Need to Support Your Customers
Explore all the features included in Volixta Support, from ticket management and customer portals to flexible support plans and automated notifications.
| Included Features | Free |
|---|---|
| Self-hosted WordPress helpdesk | ✓ |
| Complete support ticket management | ✓ |
| Ticket priorities, statuses & filters | ✓ |
| Private customer support portal | ✓ |
| Customer ticket history & conversations | ✓ |
| Three customizable interface modes | ✓ |
| Independent admin & customer portal designs | ✓ |
| Flexible support plans & ticket quotas | ✓ |
| Automatic ticket quota renewals | ✓ |
| Support products & access management | ✓ |
| Manual & role-based plan assignments | ✓ |
| Optional WooCommerce integration | ✓ |
| Paid support plans through WooCommerce | ✓ |
| Automated HTML email notifications | ✓ |
| Built-in hosting SMTP | ✓ |
| Reusable reply templates | ✓ |
| Private ticket attachments | ✓ |
| Optional encrypted file storage | ✓ |
| Guided setup wizard | ✓ |
| Responsive desktop & mobile interfaces | ✓ |
Professional Support. Right Inside WordPress.
Give your customers a dedicated place to request assistance while keeping tickets, conversations, and support plans organized in your own WordPress dashboard.